Application rejected four times - MANUAL REVIEW REQUESTED

[dotmari]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Re-verification/Repeat Application

Hi everyone,

my application keeps getting rejected with the following message:

„We were unfortunately not able to verify your academic status. Please address the following issues and apply again.

Please ensure that your academic affiliation document contains your last name exactly as it appears in your GitHub billing information. If you have only a single legal name, enter it in both the first and last name fields of your GitHub billing information.
Your document does not appear to include a date demonstrating current academic affiliation. For countries utilizing non-standard calendars, you may need to capture the original document beside one with a converted date. You may include multiple documents in your image, so long as they are legible.
Please ensure that your academic affiliation document contains your first name exactly as it appears in your GitHub billing information. Variations of your name and nicknames are unacceptable.
You are unlikely to be verified until you have completed your GitHub user profile with your full name exactly as it appears in your academic affiliation document. Please do not use a variation of your name or a nickname. Once you have updated your profile information log out and log back into GitHub before re-applying.“

1. The document contains my last name exactly as required.
2. The document clearly says: „valid for the winter semester 2026/27 until 31.03.2027, so it has a „date demonstrating current academic affiliation“.
3. „ you may need to capture the original document beside one with a converted date“ - I am not sure what to make of this. I am supposed to modify the original document, so that it looks exactly the same except for this date? What am I supposed to do, create a copy and change the date via AI or PS? That cannot be required?? This seems insane to me. I am sure I am being obtuse, so please enlighten me. There are no official documents available to me that have such a date.
4. I completed my user profile with my real name. Some feedback: this seems out of scope. Some people have good reasons to stay pseudonymous.
5. I shared my location and picked the option that says something along the lines of „The semester hasn‘t started yet“, which is true.

Since I am sure that I am eligible I classified this as a bug, since the automatic system is failing to recognize a eligible case correctly.

Thank you for reading this, especially if you have an idea or are able to review this case!

Greetings
dotma

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